Embedding Knowledge in the Flow of Work
e-Learning
About the eLearning Course
This Embedding Knowledge in the Flow of Work course focuses on using process design and analysis to enhance knowledge flow across the enterprise. Participants will learn essential knowledge management (KM) concepts, frameworks, and best practices to enhance knowledge flow and sharing within their organizations. By the end of this course, participants will be able to develop effective KM governance models, align KM activities with business processes, and implement KM approaches that facilitate knowledge flow and sharing.
Target Audience
- Knowledge management professionals who are managing knowledge management programs or projects.
- Business stakeholders and process improvement professionals needing to align KM with core business processes and workflows.
- Business leaders sponsoring knowledge or process management initiatives
You Will Learn
- Develop a governance model for knowledge flow
- Embed knowledge management in work processes
- Align knowledge management activities and outputs with business processes
- Enable knowledge flow and sharing
- Identify roles to support KM in daily work
