Process Design Essentials
e-Learning
About the eLearning Course
This Process Design Essentials course provides a comprehensive overview of process definition, modeling, and documentation, focusing on APQC’s trusted methodology. Participants will learn how to design, implement, and manage effective business processes and document critical process knowledge using various tools such as process frameworks, model current and future state, and prepare process definition documents, SIPOC models, and RACI charts. They will also understand how to ensure alignment with organizational goals and create agility to changing environments.
Target Audience
- Business Process Managers responsible for overseeing and improving business processes within their organizations.
- Project Managers who need to ensure that processes are well-defined and aligned with project goals
- Operations Managers focused on the efficiency and effectiveness of organizational operations
You Will Learn
- Define a process and understand its design benefits
- Understand process scoping
- Analyze process design for purpose and fit
- Document processes for varied stakeholder needs
